FREQUENTLY ASKED QUESTIONS

HOW DOES THE SERVICE WORK ?

Our concierge staff has been professionally trained to coordinate the services listed in our Directory Of Services. As a valued SINGLES VIP member, you can direct all your inquires & requests through our Personal Concierge Service Desk, 24 hours a day, 7 days a week. Remember: You may need your Singles VIP Service Concierge Access ID code to submit inquiries & requests - contact your local Singles VIP Service representative for details.

DO I PAY MORE BY USING THE SERVICE ?

Apart from a nominal coordination fee applied to select services (only those which require "on-site" supervision or an errand runner / personal shopper etc.), you DO NOT pay more for a product or service by directing your requests through us. In fact, you’ll often receive discounted rates, or get more for your money because of our buying power. Singles VIP Service members are naturally responsible for direct costs incurred if applicable (e.g. cost of event tickets, tours, cleaning services, etc.).

HOW DO I PLACE A REQUEST ?

You may contact your Singles VIP Personal Assistant Service / Personal Concierge Desk to place your inquiries & requests by phone, text message, fax, email, and direct web access, the details of which are listed below, in your Directory of Services, and on your Personal Concierge Access Cards.